Merseytravel is the passenger transport executive, responsible for the coordination of public transport in the Liverpool City Region in North West England.Merseytravel was established on 1 December 1969 as the Merseyside Passenger Transport Executive.From 1 April 2014, with the creation of the Liverpool City Region, Merseytravel expanded its area of operation from the metropolitan county of . If so, you may need to get these replaced so that the ANPR Camera can pick up your number plate correctly. merseytravel birkenhead bus station phone numberNitro Acoustic. Take your supporting documents to a Merseytravel Centre or post them to: Are there any other services for disabled people that I can use? Check out some of our frequently asked questions online. w !1AQaq"2B #3Rbr If you are eligible for a National Travel Pass, and have applied at a Merseytravel Centre or by post, your pass will be processed separately and With events and council news about services like bins, libraries, and the environment. << Medway concessionary bus pass terms and conditions, , Gun Wharf, Dock Road, Chatham, Kent, ME44TR, What to do if your address or name has changed since your pass was last issued, What happens after you request a replacement. Found pass. Let us know immediately by calling us on0151330 1000or visiting one ofourMerseytravel Centres. . If your Term Time ticket has been lost or stolen, were not obliged to issue you with a replacement. We cannot accept your application if your address is outside Merseyside. Renew, replace or update a disabled persons bus pass. For more information contact Mersey Tunnels on, Safer Streets campaign to improve womens safety rolls out across Merseyside, Vital next step for bus reform in Liverpool City Region to be considered, Mayor joins passengers as Liverpool City Regions new trains hit the tracks, Liverpool City Regions new trains could be running from next week, Network Reviews, Consultations and Changes, Safety Advice for Drivers using the Mersey Tunnels, The Apprentice Travelcard for 19 24 year olds, Refunds, Returns, Compensation and Overcharging. If you have any questions about the ENCT Disabled concessionary scheme or a query about your application, you can use our online Get In Touch webform and complete the Ask Us a Question option. Arriva North West. showing your full face without a hat. Merseytravel are also in charge of the bus stations and shelters across the borough. 180 days of social studies 5th grade answer key; florida high school track records; milwaukee packout mods; metallica madrid 2022; No trains are running from the station. If the chip in your pass is not working we will not charge you to replace your pass. It's your responsibility to renew your pass. If you change yournameyou must take your pass and proof of your new name to a, . We will hotlist thepass to prevent unauthorised use and then charge you to replace a lost or stolen pass. Theater of popular music. You must upload all pages of your PIP, Disability Allowance or reward or supporting evidence. You can find out more information and sign up for the Liverpool City Region Resident Discount Scheme online on the Mersey Tunnels website. >> We aim to have normal service resumed as swiftly as possible. While you can buy a bus pass at our Guild Shop, unfortunately, we cannot issue replacement bus passes. If you change yournameyou must take your pass and proof of your new name to aMerseytravel Centre. If the damage could be a risk to personal safety, you can call 0800 731 3699to report the damage. Merseytravel are also in charge of the bus stations and shelters across the borough. View bus timetables. You can also replace your stolen bus pass by phoning us on 01634 333 333. Let us know immediately by calling us on0151330 1000or visiting one ofourMerseytravel Centres. Make sure that you have told us if you have changed your name . Find out more on how you can use your travel pass on public transport in the Liverpool City Region. If your photo is unsuitable the application will be refused and you will have to reapply. Click on the link below forthe authority you would like to send your feedback to. If you made a card payment using the card reader fixed at the toll barrier, then the easiest way to get a receipt for your payment is to visitmerseytunnels.co.ukand click theRequest a receiptpanel on the main page. /SM 0.001 Or, you can visit a Merseytravel Centre in person for further support. I want to report a damaged bus stop / shelter. JFIF Adobe e C 4"@.0&4KBONJBIHS^xeSXqZHIhiq{Qdx C=""=VIV T" February 26, 2023 . If the ANPR Camera is not reading your number plate, first thing to do is to make sure that you dont have any old fast tags in your vehicle. If you are eligible for a Local Travel Pass and have applied in person at a Merseytravel Centre, then you should receive your pass on the same day, or on your 60th birthday if you applied in advance. From your bus driver. Please note - we cannot replace lost or stolen passes via email. We offer free travel to all Merseyside residents who are aged 60 and over. Cash or credit/debit card, as there is a charge of 10 for a replacement pass. You can also replace your lost or damaged bus pass by phoning us on 01634 333 333. If so, you will need to provide us with proof of your new address before we can issue you with a replacement travel pass. directly to Merseytravel. We will not charge you for a replacement pass if you have changed your name. Travel concessions for people with a disability. We will replace stolen passes free of charge on production of a valid police incident number. Mersey Ferries also offer a range of cruises. You will need to wait 3 working days before logging back into your online account and setting up a new Direct Debit instruction with your new payment details. Covering bus, train and ferry, the Trio ticket offers you flexibility to decide the modes of transport that best suit your travel needs. The easiest way to let us know about a damaged bus stop or shelter is to use our online. The easiest way to do this is to log in to your online T-FLOW account at merseytunnels.co.uk. We will charge you to replace a lost or stolen pass. Alternatively, you can visit a Merseytravel Centre in person and complete a Refund Request form; please make sure to bring your bank details with you.. Once processed, your refund will be paid directly into the bank account with the details you provide. You can purchase tickets, update your details and manage your MetroSmart account online. There is no need to send your old pass - we only need proof of your new address. However, if you receive Universal Credit you will not have to pay the fee. Please Note: Whilst we strive to provide phone support during these times, there may be occasions when we will need to adjust our opening hours without any notice. Replacing stolen passes. Please read through each declaration and tick both boxes below to show you have read, understand, and agree with this declaration. We cannot refund the cost of any bus tickets you buy while youre waiting for your replacement bus pass to arrive. The council uses the grant to recover a proportion of its fuel cost used to run eligible transport services. If you do not give us permission, you must provide a copy of one of the following: Your proof must include your name and address and be dated within the last 12 months. We will charge you to replace a damaged pass. You should allow 6 weeks for your application to be processed. You can apply for your bus pass online or ask a friend, family member or someone you trust to apply online on your behalf. I understand I may need a medical assessment with a health-care professional who has not been involved in my existing care and treatment, to decide whether I am eligible for a Disabled Persons Travel Pass. Why must I now pay 10 for an Over 60s Travel Pass? Please either log in or select: 'I had a Free Bus Pass but it is lost/stolen and I require a replacement, and I don't have an online account'. If you do not have any photographic proof of age, you will need to take your Birth Certificate and apply in person at one of our Merseytravel Centres. Each coupon is valid until January 31, 2023. We are sorry for any inconvenience caused. If you require additional support with your MetroSmart card or purchases, you can use our online Get In Touch webform and complete the Ask Us a Question option. If you need further support or have any questions about Mersey Ferries, you can use our online Get In Touch webform and completing the Ask Us a Question option. For information please call 0151 330 1000, tweet @Merseytravel or. Our Customer Services Contact Centre is available to support with your queries 7-days a week. Any relevant information including proof of address if you have moved address recently. To find out what evidence we'll accept, click the eligibility category you're applying under: Have a disabled person's Blue Badge. >> to ensure it's working. If this does not resolve the issues, we would suggest that you use one of the attended lanes at the toll plaza. Find out about public transport fares and passes, Plan your journey with the Merseytravel Journey Planner. However, if you receive Universal Credit you will not have to pay the fee. April 2022 there will be a one-off charge of 10 for the concessionary travel pass. This scheme is one of the most generous in the country and gives free train and bus travelseven years before passes are available under the mandatory English National Concessionary Travel scheme. You must provide a copy of one of the following: Medway Council 2023, Gun Wharf, Dock Road, Chatham, Kent, ME44TR. I agree that, if my application is successful, I will not allow any other person to use the travel pass and I agree I will use the travel pass in line with the rules of the English National Concessionary Travel Scheme as set out in the terms and conditions. Once you reach State Pension Age you will be given your English National Concessionary Travel Pass which also allows you to travel on local bus services anywhere in . I confirm that, as far as I know, the details I have provided are complete and accurate. Please try again. Further information on the disabled persons bus pass. In Wales you can get a bus pass when you reach 60. Your Disability (this section of the form must be completed) A. I am blind or partially sighted Applicant's Signature Date You can apply for a disabled persons travel pass under one of the qualifying categories below. If you are a member of the press or media and have a query, please send an email to communications@liverpoolcityregion-ca.gov.uk where a member of our Communications Team will contact you back directly. Oh, and it can be used on the river ferries as well. February 27, 2023 equitable estoppel california No Comments . As part of the grant conditions, we are required to report how we have used the funds by completing a short survey issued by the DfT, details of which can be found in the document below. /Subtype/Image Do I need to change my Local 60 + Travel Pass to the new design? A similar bill which shows your name and address. Merseytravel offers free travel on all buses, trains and Mersey Ferries river crossings for anyone aged 60 or over who lives in Merseyside. We will accept one of the following: a recent council tax bill, gas, electricity or water bill, driving licence, bank or building society statement, official tenancy agreement or letter from the Department for Work and Pensions. A letter from GP/Consultant confirming the loss of use of both arms. If you are applying by post you must include a copy of your photographic identification, either a passport or photo card driving licence. The Mersey Ferryservice operates a commuter service between Seacombe and Liverpool. Find out more and how to apply on the Merseytravel website. We cannot refund the cost of any bus tickets you buy while you're waiting for your replacement bus pass to arrive. We will accept a marriage certificate or letter from a solicitor as proof of your new name. You must make it in writing and you must enclose further relevant official documents, dated within the last 12 months, to support your appeal. Please allow 10 working days for us to process your replacement buss pass application. I think Ive left something on the bus. Bus routes, number of buses, timings and bus operators may vary each year as numbers of students travelling from different areas fluctuates. Sa Parole pour Aujourd'hui. Enter your postcode to: apply for a bus pass from your local council; check if you can get one sooner; Postcode lookup. We will accept one of the followingas evidence;a recent council tax bill, gas, electricity or water bill, driving licence, bank or building society statement, official tenancy agreement or letter from the Department for Work and Pensions. . Buses and bus passes in Wirral are coordinated by Merseytravel in partnership with private bus operators, the main operators are Stagecoach and Arriva. We will charge you to replace a lost or stolen pass. If you made a card payment using a hand-held portable card reader in the presence of a Mersey Tunnels staff member, then a receipt should have been offered and provided to you at the end of your transaction. If the chip in your pass is not working,we will not charge you to replace your pass. All items are logged with our Lost Property Department immediately. stream We cannot refund this fee if you later provide a crime reference number for the incident. Beyond the 60 days there is a charge of 10 to replace a lost pass. You can appeal within one month of the date of your decision outcome. ck3 alexander the great dna. Please note: The Customer Services Contact Centre and T-FLOW teams are unbale to support any further on this matter; and the guidance that they will provide to you is the same as listed above. Travelling with a companion. How will my personal data be used and stored? Any payments made using a mobile device (e.g. Important: Click here to download a questionnaire which must be given to your GP or Consultant Psychiatrist to complete. Renew a bus pass. endobj If the pass has not been handed in please see the following: If it is an older person's or a disabled person's pass you should contact the issuer - usually your local council. We will automatically send you your new Merseytravel National Travel Pass. Book a library appointment to replace your free bus pass. We are unable to provide a copy of the receipt of this type of payment. merseytravel birkenhead bus station phone number. 8am to 6pm - Saturday, Sunday and Bank Holidays. This is likely due to your active Direct Debit payment date on your account. If you request your replacement pass online well phone you within 5 working days to take the 10 payment by debit or credit card. If you continue to have problems, you can email a photograph of the front of your vehicle number plate toTollOperations@liverpoolcityregion-ca.gov.ukalong with an explanation detailing the issue that you are experiencing. 22. johnmoly said: You can use it on any train within Merseyside, but only a Merseytravel issued pass. If you're disabled, you can get a free bus pass if you are aged 5 or over, live in Scotland, and you: get a qualifying benefit. Jadu. Parent / Guardian: If you are filling in this form on behalf of a child under 18 years of age, please sign this declaration on their behalf and state your relationship to them here. Lost Property. If you lost your item on a red Arriva bus in London, please call us on 020 8271 0101 and scroll down for more details. Student bus travel from just 98p** per day - Unlimited good times! - Pay once and use it as many times as you like throughout the term. Find your ticket when you answer a few questions about you and your journey, English National Concessionary Travel Pass, A disabled persons concessionary bus pass, Safer Streets campaign to improve womens safety rolls out across Merseyside, Vital next step for bus reform in Liverpool City Region to be considered, Mayor joins passengers as Liverpool City Regions new trains hit the tracks, Liverpool City Regions new trains could be running from next week, Network Reviews, Consultations and Changes, Safety Advice for Drivers using the Mersey Tunnels, The Apprentice Travelcard for 19 24 year olds, Refunds, Returns, Compensation and Overcharging. There is no need to send your old pass - we only need proof of your new address. I understand that you will deal with all documents relating to this application in line with General Data Protection Regulations and you may share them with other local authorities and the police to detect and prevent fraud. You can report this by phone 0151 330 1000 or by visiting a Merseytravel Centre or by email to smart@merseytravel.gov.uk . /Width 420 %PDF-1.4 Find your ticket when you answer a few questions about you and your journey, I have a question about a Merseytravel Local 60+ or ENCT Disabled concessionary travel pass, I want to apply for a Merseytravel Local 60+ concessionary travel pass, I want to apply for a Merseytravel ENCT Disabled concessionary travel pass, My Merseytravel concession travel pass has been lost or stolen, My Merseytravel concession travel pass doesnt scan on the bus or is damaged, My Local 60+ concession travel pass has expired, and Ive not yet received my new one, I have a question about my MetroSmart card, My smart ticket is not activated on my MetroSmart card, I want to speak to someone about lost property, I want to apply for a Merseylink membership, I want to request a journey booking for Merseylink, I have a question about the Mersey Tunnels LCR Resident Discount scheme, I want to request a refund on my T-FLOW account, I want to cancel or change the Direct Debit on my T-FLOW account, I want to request a refund on my T-FLOW account, but the refund option is missing, I need a receipt for my journey through a Mersey Tunnel, The number plate on my vehicle is not being recognised at the Mersey Tunnels toll plaza, Merseytravel Centres: Locations and opening times, I want to report a damaged bus stop / shelter, Customer Services Contact Centre: Opening hours and contact numbers, I am a member of the press or media and have a query. 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