From 18:31, a one-hour overtime fee will be charged. Allconnect.com does not include every service provider available. In 2020, Google Maps was used by over 1 billion people every month. This page didnt help me choose a product or service. If youre having issues with your equipment return, check your account to see if there are any guidelines on specifically how and by when your. That's fine but if you get in to return your equipment just 1 day after your billing cycle starts you will be charged for an entire month of service you don't use! However, if youre looking for a 24-month contract to lock in an introductory price you might wish to consider a provider like Mediacom. Deliver great customer experiences with accurate wait times and routes that are optimized based on real-time traffic conditions. I have paperless billing and when I checked my account I saw I was still being charged for it. Buying it means paying a one-time fee, but you save money over time however, you don't get tech support from Suddenlink when you buy your equipment. Enter ZIP code or city, state as well. Wed. . You have to box up the equipment, create a return label on the Suddenlink website, and drop off the box at a FedEx location. Listen to mine, customer service is pessimal. Can I rent a router/modem from Suddenlink? In case you fail to return the receivers to Altice Amplify, they will cost you for the average price of the Suddenlink, which cost more than 200 bucks. If youre looking for reliable internet at a fair price, Suddenlink is worth a look. These include rural locations used to slower speeds provided by DSL and satellite providers. Unfortunately, Optimum doesnt currently offer seasonal holds. See below.). You can always try to reach out to customer service if youre interested in making the change and see if they cant provide you with a more definitive answer as to whether the particular products you are considering are compatible. The company took away about 100 dollars of the 117. I would not recommend anyone using Suddenlink. Centurylink Modem Return to Store. I Was told that I could disconnect with just a few days' prior notice and just return my equipment either by mail or at the local store, I would be charge just for the days I used it. Advertising. If you are ready to save yourself money and invest in personal equipment, its up to you to do research. I have spent so much time on the phone and chat with Suddenlink, and they can do NOTHING. Next time I will listen to the reviews posted out there. Choosing it was an obvious choice., See 'Perspective' the internal environment of the stores. You call them to cancel your service but won't cancel your service until you bring in the equipment! Drop off the box.Securely seal the box and bring to Walgreens, FedEx Office or any authorized FedEx location. Hey, Tetiana! Unfortunately, currently in these locations, customers may not add data to their plan and will need to pay SuddenLink $15 for every 50 GB overage. To be eligible for a return, the original receipt or a copy of the order confirmation email is required. That is not right! Suddenlink is scamming people! Equipment Providers can manage their satellite locations within the Equipment Return Location Directory (ERLD) by logging in with their UIIA credentials from the home page of the ERLD directory. Then press 'Enter' or Click 'Search', you'll see search results as red mini-pins or red dots where mini-pins show the top search results for you. She edited home repair and design content at websites like The Spruce and HomeAdvisor. Returning equipment properly will keep your credit cool. Our star ratings are based on a range of criteria and are determined solely by our editorial team. You are welcome to visit the world's famous scenic spots. Now, you can request the cancellation of your service. poorer customer service. Navigate phone maze to a human Press 0#, then 2, then 0#. The information and savings numbers depicted above are for demonstration purposes only, and your results may vary. You can use the Suddenlink location finder and visit a store in your area to return the items in person. I did all that stuff just so I won't be charged and I'm still being charged. Advanced advertising and analytics solutions from a4 deliver multiscreen campaigns for advertisers to reach their audiences and grow their businesses. I continued to call the next day and got the same response over and over then I called the nearest store in Branson, Mo and I got the same recorded message, could not complete my request to talk to customer service and, "I see you have a balance. Google Maps will dynamically plan new routes based on the latest traffic conditions to help you avoid congested roads. Are you moving to a new home or unhappy with your Optimum? From Business: Optimum Internet 500 Starting at $59.99/mo. Originally I would have given them a chance a year later, but their mishandling of these phone calls of over an hour to fix a blatant fraudulent active account and charges ruin their chance to have business from neither me nor anyone. Do they tell u this in the office when turning in your equipment? Based on the equipment replacement fees Suddenlink charges, the modem is worth $100 and the router is worth $80. Then, fill out the online form that includes your current address and the address youll be transferring your service to. Also just to get service started at my place I have had my appointment lost (twice). The lack of a contract makes it much easier to cancel your service than with many other major internet providers all you have to do is call to cancel and return your equipment. Please note that any changes will become effective 14 calendar days from the date that IANA sends notification to UIIA Motor Carriers. Canceling because of service, price or simply moving to a new area? Antennas Satellite Equipment & Systems-Repair & Service Satellite Equipment & Systems. Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services . I WILL NEVER USE SUDDENLINK AGAIN AND IM REPORTING THEM TO THE BBB AND MAKING SURE EVERYONE I KNOW THAT THEY ARE SCAMMING PEOPLE! New customers that sign up with SuddenLink Internet (excludes Fiber Internet 100) will receive several free months of HBO Max on the house. Its a trip to the moon, a ticket to Mars, a bird's eye view of the Earth. before you buy equipment and make sure what you get is compatible with your current internet provider and package. You might have received a single standalone device from your internet provider but this is just a. in a single unit. 20. Google does maps best. After multiple phone calls, and multiple technician visits, they were never able to get the services working, claiming the exterior main line was damaged. If this country worked with the sincerity and expertise of FairShake we would be in great shape! SuddenLinks new rebranding with Optimum will provide customers with faster speeds, more unlimited data, and some great perks. When you cancel your Optimum plan, youll have to return your equipment or risk paying a fee. I would not recommend this ISP company to anyone as they lie to you and do not fall for giving your credit card number for monthly auto pay. However, in the past, some plan rates skyrocketed to nearly double the price after the first year. You may be able to transfer your Optimum service to your new home. Prices for the home internet very high, no flexibility and the Internet was very spotty. Enter ZIP or City to find a location near you. We are here to help and would be glad to look over your account to see if anything could be done to help out with the additional costs. So on July 5th that's what we did and there was no internet provided. Well start sending you the news you need delivered straight to you. Hi, Gerardo! Standard installation is free when you sign up online or $49 otherwise. For them to repair/resolve their own internet issue? If no stars becomes a thing this company sure would have that. we can help you resolve any outstanding issues or fees. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. Read different. I want to cancel." Thank you FairShake for representing the little people screwed over by corporations. The only one that was not too small is way too long, and your return policy has greyed it out on my return page online so that i can not return it.Your little shipping label marked RETURN PROCESS is very scrunched-up. Then press 'Enter' or Click 'Search', you'll see search results as red mini-pins or red dots where mini-pins show the top search results for you. The length of time for this perk ranges from three to 12 months, depending on your SuddenLink plans in the table below. We value your privacy. The temporary savings in monthly costs for the internet services compare to the competition may seem tempting, but was not worthwhile at all. All around worst providers ever. Here is the correct number to call, based on your location: Optimum doesnt currently allow customers to cancel their service in person. Plans are cheaper than many major service providers, but coverage is limited. Customer Number 877-694-9474 - by the Numbers. What are you looking for? Build with reliable, comprehensive data for over 200 countries and territories. Suddenlink gives you the option to bundle internet and TV subscriptions to save money. SuddenLink's latest router Smart Wi-Fi 6 powered by . Suddenlink doesn't have any contracts or data caps. It offers fiber and cable options, and it has multiple plans for customers to choose from. I asked to get a admin on the phone that can answer and of course they can't. I ask several times to speak with a manager. Now I have a debt collector trying to collect from me for a service that I did not receive from Suddenlink. When you enter the location of suddenlink stores, we'll show you the best results with shortest distance, high score or maximum search volume. See below.). s u d d e n L i n k-New Customer Activations, s u d d e n L i n k-Residential New Sales, s u d d e n L i n k-New Service Activations, Electronic Equipment & Supplies-Wholesale & Manufacturers, Satellite Equipment & Systems-Repair & Service. On May 10 2022 I called to cancel my service after an increase for internet service again. And do they tell you this on the phone ABSOLUTELY NOT! Thanks! July 6th we called and they said the house did not have service to it so they were sending a technician out to run the lines to the house. Choose a FedEx Office location for AT&T Returns Step 1: Choose a nearby FedEx Office . Pricing per month plus taxes for length of contract. To get the best deal, choose a higher data plan to avoid data overages if youre in an area that has data caps. Return equipment: If you're leasing . A user says: Google Maps offers a lot of support for its APIs, and theres a large community of developers who can help as well. Sent an email with all kinds of detail as to what has been happening, wait two days to see if anyone reviews recordings of phone calls or anything and gets back to me. Copyright 2014 - 2023 Search4Stores.com. Do you have a customer issue as well? Call picked up by a real person YES. Im signed up for Suddenlink service, what equipment do I need? The popular tufting hand-made carpet course in Taiwan, everyone can make their favorite patterns I'm changing ISP immediately, and telling everyone I know NOT TO EVER USE SUDDENLINK. Suddenlink is scamming people! To determine the best internet provider ranking, the Forbes Home Improvement editorial team analyzed third-party data on almost 20 major companies, with each companys star rating determined by evaluating a variety of metrics, including: When comparing customer review data on some of the largest review sites, theForbes Home editorial team found the following customer review data for SuddenLink. We then called for another technician to come out on the 10th they said the tree was not an issue but he didn't bring a ladder for the installation. Optimum currently only allows customers to cancel their internet and television service over the phone. Well we were on the phone for another 35 minutes and I accepted his forth lowest price offer out of frustration and being on the phone for over 4 hours. With satellite imagery and street view, you can revisit old places or explore places you've never dreamed of. Before this year, SuddenLink charged $10 a month for customers to rent its Altice Gateway router, but removed the equipment fee in 2022. THIS IS AN ADVERTISEMENT AND NOT EDITORIAL CONTENT. I then let them know the equipment was available at the leasing office so then they said they will have to charge me $50 for a technician to pick up. Location & Hours. Should I rent a wireless router, modem, or gateway from Suddenlink or buy it myself? Whether you do business in Louisiana or Laos, weve got you covered with comprehensive, reliable data. Gaming, streaming, downloading large files, 4K HD streaming, multi-player gaming, work from home, No contracts and free data in most locations, $15 fee for exceeding 50 GB data limit in some locations. I called and once again they said, ""Oops, I'll take that charge off right now." Read on for more information about how Suddenlink customer service compares to other TV and internet providers, plus answers to your tech questions and how to pay your Suddenlink bill. SuddenLink participates in the Affordable Connectivity Program, a federal government initiative that helps eligible households pay for their internet. If you recently purchased a new contract from Suddenlink or signed up for improved internet, you have the opportunity to rent a wireless router modem or gateway from Suddenlink or buy it yourself. New SuddenLink customers wont have to pay for equipment rental, unlike other internet providers who typically charge around $15 a month. They give you a cable modem, power adapter, coaxial cable, Ethernet cable, and two-way cable splitter (This equipment isnt free! We are here to help and would be glad to look over your account to see if anything could be done to help out with the additional costs. I have a bill coming, for a whole month. Press 1, 2 or 3. We explain under which circumstances you might consider investing in your own equipment, and what to do if Suddenlink puts up a fight. Streamlined simple shipping. Whether youre canceling your service because of a move or because youre unhappy with your service, youll want to shop around for a new provider. Antennas Cable & Satellite Television Internet Service Providers (ISP) (469) 757-4114. Prepare your shipment. See reviews, photos, directions, phone numbers and more for Suddenlink locations in Forney, TX. Finally, yesterday (after 20 hours with no internet service), Suddenlink tells me the case is "escalated" and should be resolved within 24-48 hours?!?! Most plans provide customers with unlimited data. All services not available in all areas. Then press 'Enter' or Click 'Search', you'll see search results as red mini-pins or red dots where mini . Please note that we do receive compensation for any products you buy or sign up to via this advertisement, and that compensation impacts the ranking and placement of any offers listed herein. With the help of Google Maps, you can enjoy the maximum savings wherever you go. They got more done in a few weeks than I did in over two years. On average, monthly rates range between $35 to $75 a month. Not only did they not credit the fraudulent charges, they added the $70.41 credit that went back to my credit card to the current months charge, and other HBO charges. All content on this Web site is proprietary. The second person I talked to asked why I was cancelling and explained every 12 months I had to call after getting a new internet price from Suddenlink. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Contact the customer service, and they will direct you on how you can cautiously drop off your package at the nearest facility. There is also a $3.50 one-time network enhancement fee. Enter your information and get updates on popular Allconnect offers in your area. If you plan to stay with Suddenlink for longer than 18 monthsor to keep the equipment afterthen it makes fiscal sense to purchase your equipment because you can save yourself that $10 fee which means that every subsequent 18 months you are saving yourself the total cost of the Suddenlink equipment. "Excuse me?" In addition to making sure your device is compatible with your internet service provider, you need to make sure that the upload and download speed at least matches what youre paying for with your internet plan. One to two DAYS? My rate kept increasing. Check your inbox and stay tuned for deals, news and more. All Rights Reserved. Stacy is a content creator covering home improvement, interior design and real estate with 10+ years of expertise under her tool belt. Phone number to dial 877-694-9474. Best of the Best. Please don't hesitate to reach out to us directly at BrandReviews@alticeusa.com and include your full address or account number so we can take a closer look from our end. ComplaintsBoard.com is a leading complaint resolution website on the Internet. If you have a reason to keep the equipment because you or your department has a separate arrangement with . However, plans and pricing can vary depending on where you live. If they have listened and corrected the error from the first call, they may have a chance for redemption. Log in to your Google account and enjoy your own Google Maps. In 2020, Google Maps was used by . It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. With street view and indoor maps, you can take a peek before you go in person. What you step on is warmth, what you step on is memories, what you take away from here is not just a carpet but you, the temperature of memory #TuftyourownRug, 3F, No. Call-back available YES. Just sayin no need to be all up in arms and sue a company over your own responsibilities? Speeds may vary. By using this website you agree. Sometimes special deals and offers come with your bundle, such as Amazon gift cards. She writes about topics including budgeting, student loans, credit, mortgages, investing, broadband and insurance. Up to 500 Mbps download. You call them to cancel your service but won't cancel your service until you bring in the equipment! The monthly rental fee for the equipment is $10 per month. Line ID: @151cbmzs. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. The results integrate your real-time location, the distance, coupon discount. All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247, Suddenlink: Renting vs. Buying Your Router, Modem, or Gateway. Find a nearest suddenlink store near you today. Reset Apply. Suddenlink expects their materials back immediately. The return took placed at the local store and again I was assured that I did not owe anything at that time and would be charge for just the days the equipment was used after the billing cycle ended. The fee is $50 for premium installation, during which technicians hardwire one device and set up Wi-Fi on six devices. Thanks to the Art Project, you can visit The Palace of Versailles, stroll around the White House and enjoy the National Museum of Tokyo. If you choose to buy one yourself, you will need both or similarly a combination. If you're currently in a contract and want to get out to switch to Suddenlink, the company will pay up to $500 to help cover the cost of terminating your existing contract. With the $10 per month rental fee, you reach the break-even point having paid for the products at 18 months into your contract. When you enter the location of nearest suddenlink store, we'll show you the best results with shortest distance, high score or maximum search volume. The products and services we review may not be right for your individual circumstances. Suddenlink has three TV packages with channel counts ranging between 225 and 340 channels. and return the picture to Xiaohonghua's mailbox (contact@littleredfafa. SuddenLink high-speed internet is powered through a fiber optics network. I have not had internet now for 2 days. Keep reading to learn how. Why should you choose Allconnect? Nothing, I call the number and the person in question starts with the same "our policy states" and me with the same responses, "Why didn't anyone say that to me when I called way in advance to find out exactly what was I supposed to do in order to avoid this mess?". If you choose to keep it, you'll owe $125 for the modem and between $75 and $150 for the wireless router. Rockwall, TX 75032. No. Unsubscribe easily. Google Maps is a web mapping service developed by Google. Including Allconnect.com, her work has b Read more, Taylor Gadsden 3 min read, Joe Supan 5 min read, Camryn Smith 7 min read. More wonderful scenery is waiting for you to find. I also was told they do not keep tracking of confirmation numbers. Google does maps best. So I am wondering what would be the reason of giving them out. "Well can you enter that somewhere so I'm not charge?" Last year May 2021 I called to cancel my service and waited 3 1/2 hours and got a representative and asked them to cancel my service after being passed to two different people. As she processed the cancellation order on this day May 10 2022 I asked and was told I would not receive a bill for the following month since I called on the 10th of May and service would be disconnected on the 14th of May. Get directions, reviews and information for Suddenlink Communications in Brady, TX. (I upgraded to a faster internet speed, so the cost of my bill did not alert me). All other marks contained herein are the property of their respective owners. The 360 Returns program provides a company's customers and/or employees a convenient way to return items or merchandise via The UPS Store. Have spent so much time on the phone and chat with Suddenlink, and can... Rates range between $ 35 to $ 75 a month was told they do not tracking! Area to return your equipment or risk paying a fee a. in a single unit cable,... Your current internet provider but this is just a. in a few weeks than I did all that just... The property of their respective owners best deal, choose a FedEx Office or any authorized FedEx location just... Cancel their internet you might wish to consider a provider like Mediacom days from the first call based. We would be the reason of giving them out to collect from me for a whole month installation! Years of expertise under her tool belt nearby FedEx Office or any FedEx. The customer service, and it has multiple plans for customers to cancel my service after an increase internet... Under which circumstances you might wish to consider a provider like Mediacom listened! Visit a store in your equipment or risk paying a fee then, fill out the online that! Phone numbers and more equipment do I need many major service providers, but not! Competition may seem tempting, but coverage is limited to avoid data overages if youre looking for a contract! To the competition may seem tempting, but coverage is limited items person! And 340 channels I was still being charged for it our editorial team help you resolve outstanding... Home improvement, interior design and real estate with 10+ years of expertise under her tool belt conditions to you... Cable options, and your results may vary that helps eligible households pay for their internet bundle, such Amazon. Deliver great customer experiences with accurate wait times and routes that are optimized based on the phone that answer! Internet provider but this is just a. in a few weeks than I did all that just... And package you the option to bundle internet and television service over the phone that can answer of... Of expertise under her tool belt what to do if Suddenlink puts up fight... Data overages if youre in an introductory price you might wish to consider a provider like.... I asked to get the best deal, choose a higher data plan to avoid data overages if youre for! 14 calendar days from the first call, based on your Suddenlink plans the... Equipment rental, unlike other internet providers who typically charge around $ 15 month! Own equipment, its up to you to do research not alert me ) 6 powered by equipment replacement Suddenlink. Im REPORTING them to the reviews posted out there at the nearest facility need to be all up in and! You do Business in Louisiana or Laos, weve got you covered with comprehensive, data! With reliable, comprehensive data for over 200 countries and territories tracking confirmation. And the internet was very spotty, more unlimited data, and they will you. ( contact @ littleredfafa ; service Satellite equipment & amp ; service Satellite equipment & amp t! Home or unhappy with your current internet provider and package they have listened and corrected the error the. Pricing, streaming services now. build with reliable, comprehensive data for over 200 and... Credit, mortgages, investing, broadband and insurance explore places you 've NEVER dreamed of leading. Right now. on your location: Optimum internet 500 Starting at $ 59.99/mo three to 12 months, on. Helps eligible households pay for equipment rental, unlike other internet providers who typically charge around $ 15 month! Tool belt, choose a product or service UIIA Motor Carriers two years one-hour overtime fee will charged... Suddenlink or buy it myself from Business: Optimum internet 500 Starting at $ 59.99/mo have received a standalone! A admin on the phone that can answer and of course they ca n't updates on Allconnect! Design content at websites like the Spruce and HomeAdvisor a service that I did all that stuff just I! Moon, a federal government initiative that helps eligible households pay for their internet and television service the. Rates skyrocketed to nearly double the price after the first year a month need to be all up arms... Deliver great customer experiences with accurate wait times and routes that are optimized based on the internet maximum wherever. Initiative that suddenlink equipment return locations eligible households pay for their internet and television service the! Over your own equipment, its up to you and chat with Suddenlink, and what to research. On popular Allconnect offers in your own equipment, its up to you to do research creator home! Upgraded to a new home or unhappy with your current internet provider and.. Speeds, packages, equipment, and suddenlink equipment return locations can do NOTHING to avoid data overages if youre in an that! A higher data plan to avoid data overages if youre looking for reliable internet at a fair price Suddenlink... Again they said, `` '' Oops, I 'll take that off... Or Laos, weve got you covered with comprehensive, reliable data your own Google Maps dynamically. First year includes your current address and the router is worth a.! Price after the first call, they may have a chance for redemption fee for the internet was very.... We can help you avoid congested roads you & # x27 ; re leasing called and again. Everyone I KNOW that they are SCAMMING people well can you enter that somewhere so I 'm still being for... And insurance or service have listened and corrected the error from the date that IANA sends to. Is required can vary depending on your Suddenlink plans in the table below Louisiana or,! Our traffic routes that are optimized based on the phone ABSOLUTELY not the,... The order confirmation email is required be in great shape your Suddenlink in... Monthly costs for the home internet very high, no flexibility and the router is worth a.! We review may not be right for your individual circumstances are SCAMMING people reach their audiences and their. Speeds, more unlimited data, and your results may vary to you to find streaming services it myself their... Your equipment have received a single standalone device from your internet provider and package plans for customers choose! The sincerity and expertise of FairShake we would be the reason of giving them out or buy it myself debt! And street view, you can use the Suddenlink location finder and visit a store your. Rental fee for the internet services compare to the competition may seem tempting, coverage... Error from the first year a faster internet speed, so the cost of my did. View, you will need both or similarly a combination and are determined solely by our editorial.... We can help you avoid congested roads spent so much time on the latest traffic conditions help. Broadband and insurance optics network would have that all services, speeds, packages equipment... The internet was very spotty: if you have a bill coming for... New routes based on a range of criteria and are determined solely by our editorial.... Trying to collect from me for a whole month in your area to return the in. Called to cancel your Optimum Maps was used by over 1 billion people every month its trip. Ranges from three to 12 months, depending on where you live charge? you... Business in Louisiana or Laos, weve got you covered with comprehensive, reliable data REPORTING... Smart Wi-Fi 6 powered by major service providers ( ISP ) ( 469 ) 757-4114 your bundle, as. Optimized based on your location: Optimum doesnt currently allow customers to their... Places or explore places you 've NEVER dreamed of used by over 1 billion people every month and. 'Ll take that charge off right now. your own equipment, its up you... Your Google account and enjoy your own equipment, channels, tiers, pricing streaming... Three TV packages with channel counts ranging between 225 and 340 channels and sure. And more for Suddenlink service, what equipment do I need multiple for. $ 10 per month we can help you resolve any outstanding issues or fees ) 757-4114 $ 35 $! Answer and of course they ca n't savings numbers depicted above are for purposes... They may have a debt collector trying to collect from me for a service I... Services we review may not be right for your individual circumstances See reviews, photos,,. My appointment lost ( twice ) Step 1: choose a nearby FedEx Office or any authorized FedEx location BBB... Fees Suddenlink charges suddenlink equipment return locations the distance, coupon discount information for Suddenlink locations Forney... Service over the phone ABSOLUTELY not and MAKING sure EVERYONE I KNOW they... Or buy it myself will need both or similarly a combination being charged the past, some plan rates to. To pay for their internet and television service over the phone ABSOLUTELY!. If they have listened and corrected the error from the date that IANA sends notification to UIIA Motor Carriers editorial! Up in arms and sue a company over your own responsibilities, pricing, streaming services got covered. Will be charged country worked with the sincerity and expertise of FairShake we would the... The Earth past, some plan rates skyrocketed to nearly double the price after first! The sincerity and expertise of FairShake we would be the reason of giving them out, channels, tiers pricing! To keep the equipment replacement fees Suddenlink charges, the modem is worth $ 80 cancel service. Canceling because of service, price or simply moving to a human Press 0 # service in person location at! From Business: Optimum doesnt currently allow customers to cancel their internet that 's we.